This release addresses some known issues with the document grid and introduces some new functionality for notifications, as well as a saved search feature and back-end technology improvements.

Fixed: files appear to be missing in grid after a download

Prior to this release, the row count on the main grid would be inaccurate after a file download or a browser window resize and would appear to be missing documents (see image below). This release fixes that issue.

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The grid now displays all documents consistently, even when the screen size is modified:

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Fixed: session timeout page

For security reasons, users are automatically signed out of their session after a period of inactivity. In such a case, the proper outcome is to display the login page for re-authentication. However, users were seeing this instead:

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This error has been corrected, and a session timeout will now bring the user back to the login page as expected:

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New Feature: user notifications for new documents

Based on user feedback, Archive now provides alerts when new documents are uploaded to any folder you have open. There is no need to refresh the page to see when new files arrive.

Similar to an email notification in your browser, you'll see a colored dot on any open folder tab when new documents arrive. You will also see a text alert above the grid that will show the new document count. Here you can view the new documents or dismiss the notification.


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When you click "View", the grid will filter out everything except the new documents. When you no longer need the filter, simply click "Show all files" to return all documents.

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New Feature: saved searches

We understand that getting access to certain document types requires an advanced search, which can be time consuming. With this release, we can now save your search criteria and provide a link within your agency tab for quick access any time you need it. 

For now, the creation of saved searches is limited to P1 admins - contact us if you would like one created.

Update: audit trail for moved or copied documents

For extra clarity and accuracy, the document audit trail now includes the folder ID for moved and copied files (for both the origin and the destination).

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Under the hood improvements

We continue to work on improving the underlying technology behind Archive and lay the groundwork for future enhancements. 

One example is the Application Programming Interface (API) we launched in 2022. It allows secure communication with other cloud data services, which creates new opportunities for advanced automations.

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New knowledge base for support

We've created this support center to help you find answers you need and to get in touch with us when you still need help. You can access it directly from the Archive navigation:

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You can search for answers or browse all articles here. 

We're starting small, but we'll be adding more content regularly to help you make the most out of Archive.